Having delivered numerous successful projects in the past alongside i2iConnect’s CISO and HIPAA consultant, we were brought in because of our extensive AWS knowledge and blazing-fast delivery times. The high-touch approach and involvement on all organizational levels, from upper management to developers, is what ultimately secured the customer’s confidence in our abilities.

AWS was chosen for its broad range of services, competitive pricing model, and proven track record with global service providers.

We followed the AWS Security Reference Architecture and deployed an AWS Organization consisting of multiple accounts, each with a well-predefined role. Access to the environment is granted through AWS SSO integrated with the customer’s Google IdP. Various security services are used to govern and monitor the environment, such as AWS Guard Duty, AWS Security Hub, AWS Config, AWS CloudWatch, etc.

The immediate result was a boost of confidence from the customer’s business associates in terms of overall system security. Together with the CISO we filled out the HIPAA compliance report and checked all the missing boxes.

Specifically, this resulted in:

In addition to the operational improvements, our solution significantly bolstered the application's resilience, a critical factor for a teletherapy platform like i2iConnect. By implementing a multi-layered security approach, we fortified the application against potential threats and vulnerabilities, ensuring continuous protection of sensitive patient data. This included advanced encryption for data at rest and in transit, regular security audits, and automated compliance checks to adhere to HIPAA regulations.

Furthermore, our governance framework established clear policies and procedures for data handling, access control, and incident response, enhancing the overall security posture. The application's architecture was redesigned for high availability, with redundancies and failover strategies in place to ensure uninterrupted service, crucial for the reliability of i2iConnect's teletherapy sessions.

These enhancements not only safeguarded the application against disruptions but also laid a robust foundation for i2iConnect's sustained growth and scalability in the healthcare sector.